We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can: Access advice; Book appointments online; Request Fit/Sick Notes; For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. Choose a different language and keep reading other reviews. It’s a really useful tool. The Doctorlink digital platform saves cost, improves efficiencies, and increases the accessibility of healthcare, by enabling people to engage in their health and wellbeing, guiding them to the right care. April 1, 2020 Doctorlink has been selected to provide NHS video consultations and online triage across England during the COVID-19 pandemic. DoctorLink Reviews DoctorLink 18. Growing business , massive opportunities, support for people and their needs especially when they have families or work from … Number to call: 0300 111 6433. Find out more about the policies and procedures we adhere to at Beechwood Surgery . updated at 10:15am on 26/07/2019. Reviews. Rated 1 stars out of 5. by Anonymous - Posted on 12 May 2021. Negative feedback is crucially important for our continuous improvement. WE used to be the good guys and want to help the NHS but now its very clear that this is no longer the road they are going down. Doctorlink’s algorithms are medico-legal compliant and indemnified with rigorous clinical governance and licensed independent peer review. You have the benefit of working on something that really matters, especially with the pandemic happening. The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care. Keep us up to Date; Health Review Forms; Help & Support. ‘Bringing positive change to society’ sums up our mission perfectly. I visited Kingston hospital on the 9/5/2018 to find my appointment had been cancelled. DOCTORLINK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. by Anonymous gave The Orchard Practice a rating of 4 stars Extremely helpful staff. READ MORE FRIENDS & FAMILY TEST. Check your symptoms 24/7 and when a consultation is needed, book appointments online with your NHS GP Practice. Displaying 1 to 7 of 7. Review titled. The DoctorLink help desk is available to support with technical issues i.e. They'll always be more we can be doing from a leadership team and that's why gaining feedback is critical to our future success. Built by a team of healthcare experts and technology visionaries, the algorithms combine Bayesian logic to ensure robust clinical safety and AI learning to drive continuous improvement methodology. As any startup there are changes but decisions are being made carefully and risk is assessed beforehand. The relationship is based on trust from the start, you don't have to gain that right. There’s more to do on this, so thanks for the honest feedback. Our flexible working policy is still in place, but yes, we have tightened up working from home so that people should be in the office more often than not. Be wary of dealing with them. - Salary is good and there's never been a pushback if you request budget or need something to do your job better. I cant think of any pros anymore as it really has gone downhill since getting new management. … This has been in order to improve communication and interaction with each other. No chance of progression or managerial support either. Thank you, Alfonso! I have been working at DoctorLink full-time. Skip to content. More transparency is needed. Doctorlink. - Unlike any of start up I have worked for, this feels truly respectful of your life outside of work. Too much care for people’s feelings to the point that sometimes you have to tip toe in case someone gets hurt if someone else is doing their job and Sometimes too many people doing the same thing resulting in work overlapping and slightly causing issues between teams. We have been looking at how we can improve access to Practice services. We want our people to care about that and to feel that they are all part of something big, so we’re glad that reflects your experience here. The NHS want you to have the best possible … The company is really looking out for their employees while we're all working from home. It's great to have you onboard the team and driving the strategic direction. Our growth trajectory and financial stability are in a very different place now 18 months on. Very impressed so far, feels like I'm part of something special, Exciting space, amazing product & engineering teams, tech for good. In an effort to improve access to Practice Services, Doctorlink is our “new” online service where you can be directed to the most appropriate care available 24/7. - Stunning, new design offices in Covent Garden Exciting business on a journey to develop HealthTech solutions. Strick management styles. The focus is the revenue and growth and this is evident in all the decisions being made. Growing business , massive opportunities, support for people and their needs especially when they have families or work from home.. We would like to invite you to join DoctorLink. We acknowledge your comments and understand that as the company grows and evolves managing change is an area of utmost importance and we are working hard to ensure this is achieved in the best possible way for all employees. Glassdoor has 20 DoctorLink reviews submitted anonymously by DoctorLink employees. Doctorlink includes: Online symptom checker 24/7 round the clock medical advice Fully integrated appointment management and prescription platform . If a medical consultation is recommended, you have the option of directly booking an appointment. Great work-life balance, the culture is very relaxed and trusting so you don't feel guilty for coming in later/ leaving earlier if necessary. Don’t listen to the negative reviews I was initially discouraged by the number of poor reviews saying this was hard to use. Never had poor service like it from a GP. There's been so much change and upheaval over the last six months or so. Doctorlink; Register for Online Services; NHS App; Practice Services; Your Record. The symptom checker will ask you a number of questions to help to identify your problem. Click Here to register before using Doctorlink. Great vision across the company, everyone is proud of our work at the cutting edge of digital healthcare, It is a start-up tech company, so at times all hands to the pumps, Good people, newly articulated strategy, responsibility given, positive opportunity for personal learning and growth, Business ambitions and resourcing isn't quite aligned yet. A supportive, innovative, energetic place to work. The symptom assessment will ask you a number of questions to help to identify your problem. Colleagues are genuinely decent people. It's really flexible and the culture from the top is based on your contribution rather than time at desk. The flexible working policy is still in place, but yes, we are encouraging more people to come into the office where it will help improve collaboration and create a more energised working environment for all. We welcome you to join Doctorlink. Now in place there's a definite shift in leadership accountability. More to come internally on this. - Clear direction on what we are doing & when in the future. - Growing quickly so there are lots of opportunities to learn about different functions of the business and you can see plenty of room for progression Lots of firing people, lots of people leaving (and not being replaced), too many contractors, and now the CEO has left. Sales Team needs to be re-organised and be more productive. Working in healthcare, its easy to see how your providing value to the customers. I was advised this was because the Orchard Practice was responsible for cancelling my appointment. Great to have such useful feedback, thank you. Extremely poor communication from the most senior levels. - Still feels very early stage so hope that we will be able to keep up the pace and deliver whilst building out the ops etc. Doctorlink, Patientaccess, none of them works The GP practice I registered said that there are three ways to book an appointment: 1. through EMIS's patientaccess.com - which I tried and tried and it just couldn't link my to my GP, keep saying that my info does not correspond to the GP's record. 161 likes. Parking . Give feedback, see our reviews, CQC Report, GP Patient Survey and Friends and Family Test. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Read employee reviews and ratings on Glassdoor to decide if DoctorLink is right for you. Are you sure you want to replace it? This will replace the current featured review for targeted profile. Healthcare Anytime Anywhere. Follow their code on GitHub. It stands out for its wide scope of practice spanning urgent, routine and preventative care as well as mental health and wellness, and only charges a … Many Employees have been fired without a reason and no communication from their Managers and from HR Team. Doctorlink is our new online service where you can access advice and appointments on line. PRACTICE POLICIES. The challenges in front of us, both technical and regulatory, are huge, and that is what makes us tick. We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line. The restructure was to improve personal development, transparency, clarity over line management, and sales productivity and we are continuing to communicate this message with current employees. The symptom assessment will ask you a number of questions to help … Sign up Why GitHub? I completely disagree. Doctorlink’s clinically approved online Symptom Assessment tool enables health providers to efficiently manage demand by directing people to the most appropriate care pathway including self-help, pharmacy and urgent care. Doctorlink is our new online service where you can access advice and appointments on line. COVID-19 Support; Help & Support Organisations; News; Tilbury Health Centre > Clinics & Services > Online Services > Doctorlink. - The recent acquisition of Expert24 means there's some work to do on standardising systems etc which I think will enable us to work more efficiently as one. None of this is a good sign. Email: bbgp.admin@nhs.net PATIENT ACCESS. We've only recently started out 18 months ago so we know we have a lot to learn. Dreadful practice. We are absolutely retaining the NHS focus, but are now looking to support other healthcare organisations around the world. Doctorlink’s algorithms are medico-legal compliant and indemnified with rigorous clinical governance and licensed independent peer review. Thanks for the candid feedback. Built by a team of healthcare experts and technology visionaries, the algorithms combine Bayesian logic to ensure robust clinical safety and AI learning to drive continuous improvement methodology. Through a series of relevant questions and answers, our clinically-approved symptom assessment tool recommends the right course of action. After accepting a job at doctorlink my contract was cancelled weeks before I was due to start due to unforseen circumstances. DoctorLink . The change of CEO has been a managed process to introduce a more tech experienced CEO. It’s also important for us to acknowledge that this did happen as you have stated, that it is not something that we are proud of or ever want to have to happen again. It sounds like things have changed quite a bit since when you must have been here as we are definitely no longer in the dreadful offices and are super proud of our particularly fancy ones in Covent Garden. Working in health industry and some good people, Dreadful offices, leaders are never seen or heard, no one taking charge. No more waiting. Of course its the most expensive and we are trying to nail the CCG down to discuss whether they are going to fund the implementation of this – it says in the guidance they should pay for … Book GP appointments, order repeat prescriptions and discover local health services … passwords, accessing the website, change of address etc. - Being early stage that could for some mean ambiguity and needing to be comfortable with an element of grey/ change. We weren't sure if we were getting bonuses for awhile either, they seem to be really struggling for money. Very helpful! The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, … This will replace the current featured review for targeted profile. Thanks again for the balanced review. Thank you for leaving a review for DoctorLink. We have a strong and committed inverstor backing us, an amazing senior leadership team and incredible talent building our products, working tirelessly to build a true healthcare disruptor with direct and immediate positive impact to society. Children and people with kidney or liver disease may require a script; ask your chemist first please. Also too much emphasis on clockwatching, they say they offer flexible work but then you get the side eye if you actually do it. We are inventing - if you want certainty then not the place for you! Thank you for your review; I too feel we have created a very special working environment and am proud of this. 4 talking about this. They use Covid as a great excuse to not see you. We acknowledge your comments and understand that as the company grows and evolves managing change is an area of utmost importance and we are all working hard to ensure this is achieved in the best possible way for all employees. Recognition and reward is something that will continue to be a focus and there are some People initiatives in discussion at the moment. 70 % Approve of CEO. The worst Management that I have ever seen( before and after the change of the CEO). Pros. We are sorry that you felt that your opinion wasn’t listened to, we do have both anonymous and direct platforms for feedback and are constantly trying to improve those and will going forward. Develops high quality and clinically lead products ideal for its market. The business is new so no bonus scheme yet (but great benefits otherwise). Are you sure you want to replace it? Hopefully we’ll be getting some photos up on here soon, just to show off a bit! For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. Evaluation has found routine delivery of group clinics reduces repetition, saves clinician time, and frees clinicians up for more complex clinical work. The benefits structure hasn’t changed and will only be added to. The symptom checker will ask you a number of questions to help to identify your problem. The symptom checker questionnaire was really helpful, I was able to refer all my concerns over and get small advice, including how urgent they thought it would be - and then request that the GP get in touch with me upon … They were friendly enough during the interview process. Tel: 020 3 818 8270 Out-Of-Hours: 111. Develops and promotes internally when it's possible. The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs. Over 11 Million Symptom Assessments so far. We've had positive feedback all round on the new premises so feel certain that we're improved on that front. Great work-life balance, the culture is very relaxed and trusting so you don't feel guilty for coming in later/ leaving earlier if necessary. Good teams and good management generally. Covid: More than 6,000 vaccinated in Bolton over variant17 May 2021 14:21 Thousands of people got jabs in Bolton over the weekend as the town battles the Indian variant. We've also acquired a new site in Beaconsfield. It’s taken us a while to respond to all our reviews on Glassdoor but it was important that we acknowledge your feedback and not just the more recent, positive employee reviews. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. - Lack of process/structure - normal startup stuff Covid-19: Variant fears could delay England's 21 June easing review17 May 2021 20:17 Ministers are hoping to update people ahead of the planned lifting of limits on social contact. I am unsure about the comments on bonuses - we actually paid out more in bonuses to staff this year than last. For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. Healthcare Anytime Anywhere. DoctorLink interview details: 5 interview questions and 6 interview reviews posted anonymously by DoctorLink interview candidates. Doctorlink is accessible 24/7 to direct you to the help you need. Set up my account password etc All of a sudden it's gone ,,I tried updating the password by changing it. Glassdoor has 20 DoctorLink reviews submitted anonymously by DoctorLink employees. - Established benefits packages considering its size (currently c 50 people) including a decent pension, health care cash plan, bonus, and all the usual start up offerings like free food and drink Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Salary is good but there could be more benefits. There are none I would recommend working here. Brocklebank Practice 249 Garratt Lane Wandsworth London SW18 4DU. 3.6 ★ ★ ★ ★ ★ 70 % Recommend to a Friend. DoctorLink was founded with the purpose of helping individuals have a better experience with their primary care doctor and at the same time help the Practices reduce their growing levels of demand. A free inside look at company reviews and salaries posted anonymously by employees. Expert review Doctor on Demand offers 24/7 virtual appointments with medical physicians as well as psychologists and psychiatrists. … Face to face appointments are still available, but you will be asked to discuss your condition over the phone or online via "doctorlink" first to assess what would be most appropriate for you. For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic. Cookies on Companies House services. People and office is great! … The commercial situation back in 2017 forced us to make difficult business decisions which no business ever wants to make. - Sense that we are part of doing something special by making healthcare more accessible across the globe. The team is friendly and all interested in solving current healthcare/ NHS challenges, everyone believes in Doctorlink. Or if you are experiencing any technical issues please contact by emailing support@doctorlink.com or visit the doctorlink website ... Tel: 01253 951717 Out-Of-Hours: 111. All you need to know about Patient Access and the services it provides you and your family 24/7/365. 7 Ratings. The team is friendly and all interested in solving current healthcare/ NHS challenges, everyone believes in Doctorlink. For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. FEEDBACK. Rupert Spiegelberg. Your response will be removed from the review – this cannot be undone. It's valuable that you've shared some of your vision externally and for those who want to hear more, we'd love to chat! DoctorLink. We are working on products that will solve problems that affect us all as humans, whilst giving back to the tech & product communities in the way of Open Source projects, meetups and mentoring programs. DoctorLink has 3 repositories available. Diversity in the senior leadership is zero impacting the way decisions are made as everyone looks at issues from the same perspective. Patient Access connects you to local health services when you need them most. That means that no-one questions your whereabouts if you need to do the school run, or want to catch that football match. There is good sense of direction and constant updates during weekly meetings about how the business is doing and the changes, keeping the team informed and managing expectations. Growing Business, Great Leadership & Sense of Direction, Lots to do, and everyone is pulling together. The algorithms use Bayesian logic, while clinicians evaluate and verify whether it’s safe to make those changes, ensuring that clinical oversight is maintained. We've also got new management in the Tech team after a challenging period without CTO. - Leadership are all very approachable and friendly. Health Reviews. Your response will be removed from the review – this cannot be undone. I left a great job with amazing benefits to join doctorlink after been sold on the opportunity. I joined as new CTO four months ago at the time of this writing and I was amazed at what the Product and Engineering teams had achieved in the few months before my arrival given the uncertainty levels back then. No personal development. The line is monitored: Monday to Friday: 0800 to 1730. - You can really make a difference here & now that we are building out the products, it's great to see user feedback and I can't wait to see it go live to the masses. Video group clinics last between 60 to 90 minutes and on average, 6-8 participants will take part in a session.
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